Responsible Gambling

What Is Responsible Gambling and Why Does It Matter?

At Crikes, we firmly believe that betting is purely a form of entertainment — it should never be seen as a source of income or a solution to problems. Responsible gaming means enjoying betting while staying in full control of your budget, time, and mental well-being.

Thousands of Bangladeshi players on our platform bet every day and stay mindful of their limits. For some, however, betting can become a habit that negatively affects their personal, family, or financial life. That's exactly where our responsible gaming programme steps in to help.

Crikes believes every player has the right to take charge of their own well-being. That's why we've built a range of tools and resources to help you actively manage your betting experience.

Set Financial Limits

The most effective step towards responsible gambling on Crikes is setting your financial limits in advance. On our platform, you can easily configure the following limits:

• Daily Deposit Limit: Set the maximum amount you can deposit in a single day.
• Weekly Deposit Limit: Control your total deposit amount for the week.
• Monthly Deposit Limit: Set a limit to prevent overspending your monthly budget.
• Bet Limit: Set a maximum stake amount for each individual bet.
• Loss Limit: Betting will automatically stop once you reach a set loss amount.

Once set, these limits take effect immediately. Decreasing a limit applies instantly, but increasing one requires a 24–72 hour cooldown period — this helps prevent impulsive decisions in the heat of the moment.

Time Controls & Session Reminders

It's easy to lose track of time when you're focused on betting. Crikes' session tracking tools help keep you aware:

• Session Time Limit: Set a maximum number of minutes you want to play per session.
• Reality Check Reminder: A pop-up reminder every 30/60minutes will let you know how long you've been playing and how much you've spent.
• Cooldown Break: Once your set time is up, the platform will automatically prompt you to take a break.

Remember, betting when you're tired or emotionally charged often leads to poor decisions. Knowing when to take a break is the mark of a smart player.

Self-Exclusion & Account Break

Sometimes, taking a break is the best decision. At any time on Crikes, you can choose from the following options:

• Temporary Break (Cooling-off): Temporarily suspend your account for 24 hours up to 30 days.
• Long-Term Self-Exclusion: Take a complete break from the platform for anywhere between 3 months and 5 years.
• Permanent Account Closure: If you feel betting is having a harmful impact on your life, you can permanently close your account with the help of our support team.

During self-exclusion, you will not receive any promotional messages and login will be blocked by all means. This is fully enforced at the technical level.

Recognise the Signs of Problem Gambling

Sometimes we don't even realise when betting crosses the line from fun to a problem. If you or someone you know shows any of the signs below, seek help right away:

Experiencing these signs does not mean you are weak — it is a health issue with real solutions. Reach out to our Help Centre today.

Protection of Minors

Crikes strictly prohibits anyone under 18 from accessing its platform. As part of our responsible gambling commitment, we have taken the following measures:

• Age verification is mandatory at the time of registration.
• Suspicious accounts are immediately reviewed and suspended.
• Parents with children at home must secure their accounts with strong passwords and always log out after each session.
• Use of third-party parental control software is strongly recommended.

If you suspect a minor is using Crikes, please report it to support@crikes.ws. We will investigate immediately.

Where to Get Help?

You don't have to face a gambling problem alone. Crikes is here for you, and professional help is also readily available:

• Crikes Help Centre: Our dedicated team is available 24/7 via live chat and email.
• Email Support: support@crikes.ws — All advice is provided with complete confidentiality.
• National Mental Health Helpline: Get free counselling in Bangladesh via the Kaan Pete Roi helpline (01779-554391).

Remember, asking for help takes courage. Crikes always puts its users' mental and financial well-being above the thrill of the game.