Privacy Policy

Introduction & Commitment

Crikes is a trusted online betting platform for Bangladeshi players. We believe a player's most valuable asset is their personal information — which is why Crikes's Privacy Policy is precise and fully transparent.

By registering on Crikes, placing a bet, or using any of our services, you are considered to have agreed to this Privacy Policy. Please read the full document carefully. If you have any questions, contact our Help Center.

What Data Do We Collect?

To create an account and enjoy uninterrupted services on Crikes, the following information may be required:

• Identity Information: Full name, date of birth, National ID number or passport number.
• Contact Information: Email address, mobile number, and postal address.
• Financial Information: Payment method details, transaction history, and withdrawal records.
• Technical Data: IP address, device type, browser version, and operating system.
• Behavioral Data: Time spent on the site, games played, betting patterns, and more.
• Cookie & Tracking Data: Session cookies, preference cookies, and analytics data.

We only collect information that is strictly necessary to provide our services. Collecting excessive or unnecessary data is against Crikes's policy.

How Is Your Information Used?

Crikes uses the data we collect solely for the following purposes:

• Account verification and age confirmation (confirming 18+).
• Secure payment processing and fraud prevention.
• Providing customer support and resolving complaints.
• Personalizing your gaming experience and showing you relevant offers.
• Meeting legal and regulatory obligations.
• Ensuring the security and stability of the platform.
• Managing responsible gaming oversight.

We never use your information to send marketing emails without your consent. You can unsubscribe from our mailing list at any time.

Sharing Information with Third Parties

Crikes does not share your information with anyone except in the following limited and controlled circumstances:

• Payment Processors: Necessary data is shared with authorized payment gateways to process transactions securely.
• Legal Authorities: Information may be disclosed when required to comply with a government directive or court order.
• Cybersecurity Partners: Authorized partners involved in fraud detection and prevention may access limited data.
• Affiliate Companies: All companies within the Crikes group adhere to the same Privacy Policy.

Except as noted above, we will never sell, rent, or use your data for any commercial purpose. That is our commitment.

Data Security & Encryption

Crikes has implemented the highest technical standards to protect your data. Our security framework includes:

• SSL/TLS Encryption: Every connection to the website is secured with 256-bit SSL.
• Two-Factor Authentication (2FA): An additional layer of security is active whenever you log in to your account.
• Firewall & Intrusion Detection: 24-hour server monitoring and intrusion prevention systems.
• Encrypted Database: All stored data is kept in encrypted form.
• Regular Security Audits: Regular system audits are conducted by independent third parties.

We still urge you not to share your password with anyone and to avoid logging into your account over public Wi-Fi. Personal vigilance is also a key part of data security.

Cookie Policy

Crikes uses cookies to enhance your browsing experience. The cookies we use include:

• Essential Cookies: These cookies are essential for maintaining login sessions and security.
• Functional Cookies: Remembers your language preferences and theme settings.
• Analytics Cookies: Used to analyze site performance (without any personally identifiable information).

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.

Your Rights

As a Crikes user, you are entitled to the following rights:

• Right of Access: You have the right to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You have the right to request deletion of your account and data under certain conditions.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can object to certain types of data processing.

To exercise these rights, contact our Help Center. We commit to responding within 30 business days.

Policy Changes & Updates

Crikes reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes via email or a site notice.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend revisiting this page periodically.

Contact Us

For any privacy-related questions or concerns, feel free to reach out to us:

• Email: support@crikes.ws
• Help Center: Go to Help Center

Our data protection team is always here for you. Every concern you raise is treated as our top priority.